Transforming Facility Operations
Fault
Detection
Controls
Optimization
Advisory
Services
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Transform Maintenance
Identify & Prioritize Operational Issues
Save Time & Budget
Reduce Hot/Cold Calls
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Lower Operating Costs
Improve Control Sequences
Optimize Setpoints
Extend Equipment Life
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Track Building Performance
Monitor Energy Use
Track Indoor Air Quality
Validate Completed Maintenance
Controls Optimization
AI & Physics Models
Setpoint & Staging Optimization
Flexible Demand & Load Shifting
Fault Detection & Diagnostics
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A “fault” is an undesired operating condition. A “diagnostic” is a process to deduce or infer the causes of faults. The most effective FDD services identify and prioritize a building’s operational issues and provide recommendations on how to resolve each fault or combination of faults. See our whitepaper for more detail.
Examples of faults include the following:
Controls
Undesired operator overrides
Undesired occupant overrides
Undesired scheduling
Improperly programmed control sequences
Unstable process control
Sensors
Drift
Failure
Devices
Actuator slippage or failure
Valve or damper malfunction
Equipment short-cycling
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Our approach originated from a commissioning need to remotely verify sequences of operation for a school district that was suing its controls contractor over 106 malfunctioning boiler plants. We then built fault detection and diagnostics (FDD) on top of that architecture.
Relative to our competitors, we are different in the following ways:
Algorithms configured to your actual control sequences. We do not infer sequences of operation based on available points or only look for deviations from baseline behavior. We configure our algorithms to how your equipment is programmed and physically arranged. If your sequences of operation are unknown, we perform sequence detection.
Onboarding that identifies controls improvement opportunities. During onboarding, we review your building’s existing control sequences and recommend low-cost and no-cost improvements. This is the equivalent of a controls-based retro-commissioning investigation.
Ability to confirm proper sequences of operation. We can confirm proper control and identify programming errors for simple and complex control sequences. This is an automated commissioning activity that goes beyond traditional fault detection and diagnostics.
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Our software service is best suited to larger buildings with centralized HVAC system control. For other building and customer types, we may be able to provide advisory services or assist in the development of a custom solution. Please see our industries page for more detail on our project experience and reach out to our team for a conversation.
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Our service is the equivalent of an engineering team doing round-the-clock system checks and intelligently prioritizing the findings. We enable your maintenance staff to save significant time, cover more ground, and focus on what is truly important.
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For onboarding, we require the following:
As-built mechanical drawings
Controls drawings
Building automation system (BAS) connection
Option A: Local computer installed onsite
Option B: Virtual machine deployed inside building IT system
For BAS trend data, we recommend trending at 5-minute (or shorter) intervals and one year (or longer) of onsite data storage.
For custom, short-term investigations, we can accommodate a one-time download of historical BAS trend data and implement a fault detection screening without a live BAS connection.
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Enesfere software and operations have been designed with security in mind from day one. Our primary systems are secured within the Microsoft Azure cloud which provides physical security for our information systems and guarantees at least 99.9% uptime. To secure our application and customer-related data, our approach carefully considers an extensive catalog of information security requirements (NIST SP 800-53).
Commissioning
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Commissioning is a quality control process that ensures a building is designed, built, and operated according to the owner’s requirements. In most cases, the owner directly hires a commissioning provider. Commissioned systems typically include mechanical (HVAC), electrical, and plumbing. Commissioning is required by some state energy codes, and it is also a central part of green building certifications, such as LEED (Leadership in Energy and Environmental Design).
Examples of faults include the following:
Controls
Undesired operator overrides
Undesired occupant overrides
Undesired scheduling
Improperly programmed control sequences
Unstable process control
Sensors
Drift
Failure
Devices
Actuator slippage or failure
Valve or damper malfunction
Equipment short-cycling
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In its fullest form, new construction commissioning (NCCx) for a building begins at conception and design and extends through construction and into the first year of occupancy.
Below are typical NCCx activities.
Pre-Construction
Owners Project Requirements (OPR). Assist the owner in drafting the OPR, which includes requirements such as building functional needs, building performance goals, and maintenance requirements, among others.
Basis of Design (BOD). Review and comment on the BOD developed by the building designers to confirm alignment with the OPR. This document includes descriptions and preliminary calculations for the proposed building systems, such as HVAC, electrical, plumbing, building envelope, and fire protection, among others.
Design. Review and comment on the building design drawings to confirm alignment with the BOD and OPR, as well as provide additional quality control on behalf of the owner.
Submittals. Review and comment on the equipment proposed by contractors for installation to confirm that it will meet the building design intent.
Construction
Pre-Functional Checks. Physically inspect that the equipment is installed in accordance with the design specifications and manufacturer requirements.
Functional Performance Testing. Draft test scripts, witness contractor testing, and perform sensor calibration checks. These tests typically include confirmation of proper startup, shutdown, fault response, alarm generation, and normal operation.
Issue Resolution & Reporting. Perform backchecks to ensure that contractors have resolved identified issues and re-test systems as needed.
Training & Documentation. Ensure that contractors provide videotaped training and system documentation to the owner’s facility staff.
Post-Construction
Post-Occupancy Trends. During the first year of occupancy, review available time series data from the building automation system (i.e., “trend data”) to confirm proper building operation and work with contractors to resolve operational deficiencies.
Relative to our competitors, we are different in the following ways:
Algorithms configured to your actual control sequences. We do not infer sequences of operation based on available points or only look for deviations from baseline behavior. We configure our algorithms to how your equipment is programmed and physically arranged. If your sequences of operation are unknown, we perform sequence detection.
Onboarding that identifies controls improvement opportunities. During onboarding, we review your building’s existing control sequences and recommend low-cost and no-cost improvements. This is the equivalent of a controls-based retro-commissioning investigation.
Ability to confirm proper sequences of operation. We can confirm proper control and identify programming errors for simple and complex control sequences. This is an automated commissioning activity that goes beyond traditional fault detection and diagnostics.
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Retro-commissioning (RCx) is a one-time project to identify operational issues and opportunities at an existing building. It is also known as existing building commissioning (EBCx).
The scope of RCx varies based on building and budget, and the intent is generally to lower utility bills and resolve persistent occupant comfort issues. Below is a list of typical activities for a higher-effort RCx project.
Identify owner objectives
Gather as-built drawings, utility bills, and building automation system trend data
Physically inspect systems and interview operating personnel
Analyze historical trend data
Perform functional performance tests on select equipment
Perform calibration checks on select sensors
Develop a summary report of operational issues and tuning opportunities with ROI analysis
Measure and verify the energy impact of implemented projects
An increasing number of municipalities in the United States now mandate RCx to help achieve sustainability goals.
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In commissioning, building performance typically considers the following:
Energy Use. Overall building energy performance is often tracked with a metric called energy use intensity (EUI) which is the total annual energy use divided by gross floor area in units of kBtu/ft2/yr. Energy performance index (EPI) is the same concept expressed in units of kWh/m2/yr.
Indoor Environmental Quality (IEQ). IEQ can include ventilation rates, levels of indoor pollutants, moisture control, thermal comfort, visual comfort, and acoustic comfort. In monitoring-based commissioning, many buildings track outside air ventilation rates and zone environmental index, which combines zone temperature, humidity, and CO2, to the extent that those sensors are available, into a single metric.
Equipment Life. Premature equipment failures generally indicate deferred maintenance, and prolonging equipment life through calibrated preventative maintenance is an excellent way to control long-term operating costs. An example of calibrating preventative maintenance would be “rodding out” a chiller condenser at optimal intervals as determined by analysis of building automation system trend data.
Utility & Maintenance Costs. According to 2018 BOMA data, utilities and maintenance on average represent 24% of office building operating expenses. Tracking and managing these expenses is an important lever for maintaining and improving building net operating income.
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Unlike traditional commissioning, monitoring-based commissioning (MBCx) is an ongoing program that leverages data to enable superior operations and maintenance. It can last several months or extend to the total life of the building, and it is sometimes called continuous commissioning (CCx) or ongoing commissioning (OCx).
Benefits. Our service includes the option of monthly or quarterly check-ins with our engineers and has the following benefits:
Maintenance staff save significant time and cover more ground.
During onboarding, controls improvement opportunities are identified, similar to what would be done in retro-commissioning.
Operational issues are detected, prioritized, and tracked.
Energy savings are measured and verified.
Preventative maintenance can be streamlined, where sensors, filters, and heat exchangers are physically checked and maintained on an as-needed basis.
Building key performance indicators are tracked.
Periodic summary reports are provided for middle management—e.g., monthly or quarterly.
Annual summary reports are provided for higher management.
Data & Analytics. MBCx typically includes the following:
Building automation system data
Building meter data
Fault detection and diagnostics
Meter analytics
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Much of functional testing can be shifted to post-occupancy tuning while the building is still under warranty, resulting in cheaper commissioning and a better building.
Traditional functional tests are labor intensive and prone to human error. During construction, the building also lacks real loads, and testing sample sizes are budget constrained. With standard commissioning, HVAC systems typically still have many lingering hardware and controls issues at turnover to the owner.
For scope unrelated to normal operation—such as confirmation of proper startup, shutdown, fault response, and alarm generation—we still recommend traditional functional testing during construction. For normal operation, however, we recommend implementing rigorous fault detection and diagnostics (FDD) during the first year of occupancy. This is to confirm proper operation during all seasons and identify issues such as the following:
Hardware faults
Improper sequences
Excessive device cycling
Inability to meet setpoint
Mis-mapped BAS points
This approach saves time, captures true occupied operation, and delivers a higher quality building.

